

I've heard tons of the same story.with about 50/50 - half loving their PM9s and having no problems, and half sending them back over and over. I have heard the customer service was good though about taking them back and trying to fix the issues. The one guy who never sent it back swears by them and had no issues at all. One went to an EMP and the other to a P238. I know of four people I work with, 3 of which had there guns sent back, 1 of which who sent it back 3 times, and 2 who just got rid of them. One persons idea of hand polished is not in line with anothers and so on. According to him, one of the biggest issues is the hand polishing. Please allow three to five weeks for the return of a handgun.įor further assistance, please contact Customer Service at 50 (Mon-Fri 9am-4pm ET).I went to an Armorer class where one of the instructors used to work at Kahr. If “Adult Signature Required” is waived at your address then you are responsible for any loss as a result. Please make sure the “Adult Signature Required” from Fedex is not waived for your address. Kahr Arms ships repaired firearms via Fedex “Adult Signature Required”. Please ensure that firearm and any loose parts/accessories are packaged securely. Accessories such as lights, lasers, holsters, custom grips must be removed prior to shipping to the factory. Please enclose copies of any previous correspondence. Stating only that the firearm “needs repair” is inadequate information. Describe in detail the issue being experienced and/or service requested.Contact Information – Name, return shipping address, telephone number, serial number of firearm.Please enclose a note that includes the following: Please allow three weeks for the return of a handgun. This will allow you to track the status of your firearm shipment either by phone or the website of the carrier. Retain your tracking number when shipping firearms for repair.

#Kahr serial number manufacture date plus
Service work performed, other than approved Warranty repairs, will carry a minimum hourly charge of $65.00 plus a $25.00 return shipping and handling charge. Please do not include holsters, custom grips, or accessories with any firearm being shipped to the factory for service. Stating only that the firearm “needs repair” is inadequate information. Describe in detail the trouble you have experienced with your firearm, or the work you wish to have done. Handguns mailed in violation of the law are impounded by the Post Office.Įnclose a letter that includes reference to the factory “Return Authorization” Number, your name, address, telephone number, and serial number and model of the firearm.
#Kahr serial number manufacture date license
HANDGUNS SHIPPED GROUND SERVICE MAY BE ASSESSED AN ADDITIONAL CHARGE OF $40.00 AND REPAIR WORK WILL BE DELAYED. Persons who do not hold a Federal Firearms License are prohibited by federal law from shipping a handgun by mail. HANDGUNS MUST BE SHIPPED PREPAID VIA UPS AIR OR FEDEX OVERNIGHT. IF YOU ARE A DEALER WITH A CURRENT FFL, PLEASE INCLUDE A COPY OF YOUR FFL IN THE BOX EACH AND EVERY TIME YOU RETURN FIREARMS FOR SERVICE. It will be returned to the dealer after being serviced. If you live in such a location, please have a Federally Licensed Firearms dealer ship the gun. However, some states or localities prohibit this. The Federal Gun Control Act does not prohibit an individual from shipping a firearm directly to the manufacturer for service or repair. Kahr handguns returned to the factory for service or repair should be sent to: Go to RA (Return Authorization) request form THE KAHR SERVICE DEPARTMENT CAN NOT ACCEPT COLLECT SHIPMENTS. This can be done online (RA request form).

GUNS FOR REPAIR MUST BE SENT TO THE FACTORY ACCORDING TO THE INFORMATION OUTLINED BELOW.Īn RMA must be created prior to sending in firearms for repair.
